Customer Service

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nyone who is provided with a good, product, service or idea is a customer. Customer is king because he keeps every business afloat. Whether an organization offers a product or service, it cannot remain in business if it cannot find a group of people willing to become its customers. In this tutorial, we will discuss how we can keep every customer − existing or potential − happy and satisfied so that the business flourishes.

We will also cover qualities of excellent customer service and different modes of providing it, like in-person, telephone, e-mail, etc.