Job Title :Social Media Moderator
- Company Name : Antifat
- Job Location : Egypt , El Maadi
- Job Created Date : Jul 5, 2021
- Job Vacancies : 1
About the job
- Career Level Not Applicable
- Job Type Full Time
- Job Salary 1 - 1 EGP
- Experience Range 1 - 2
- Grade Pass
- Job Degree Bachelor's Degree
- Job Gender Female
- Age Range 23 - 27
Antifat company is Hiring (Moderator )
• Identify and assess customers’ needs to achieve satisfaction.
• Managing incoming calls and customer service inquiries.
• Receives complaints from customers on daily basis and handle all incoming complaints in a professional manner and make sure the resolution of the problem.
• Provide accurate, valid and complete information by using the right methods/tools.
• Follow communication procedures, guidelines and policies.
• Bachelor's degree from reputable University.
• Excellent Computer skills. (Microsoft Office).
• Excellent command of written and spoken English.
• Previous experience in a customer support role is an asset.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent problem-resolution skills.
Flexible from 10 Am till 6 Pm.
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