spiderbees.com  is committed to protecting your privacy. This Privacy Notice (“Notice”) describes how spiderbees.com processes Personal Data in its capacity as a controller (i.e. spiderbees.com decides what Personal Data is collected and what it is used for) or processor (i.e. spiderbees.com only processes the data as per the controller's instructions), as the case may be. It also describes your choices regarding use, access and correction of your Personal Data.

This Notice applies to (i) entities or individuals, excluding End-Users and Users, who have subscribed to our Service(s) and have agreed to the Terms (hereinafter referred to as the “Customer”) and (ii) individuals (“Individuals”) from whom spiderbees.com collects data as a controller as specified below.

spiderbees.com Mobile App

spiderbees.com CRM Mobile App is provided for companies' employees, by using it, you've approved that the app is accessing your call logs, location for business needs. We do not use or sell these information to anyone, these information is used by your direct manager to track your perfromance and manage your KPIs as your employer.

We use our own Subscription Service to build webpages that people can visit to learn more about spiderbees.com. Information that we collect and manage using the Subscription Service for our own marketing belongs to us and is used, disclosed and protected according to this Privacy Policy.

You are free to explore our Website without providing any Personal Information about yourself. When you visit the Website or register for the Subscription Service via the app as well, we request that you provide Personal Information about yourself, and we collect Navigational Information.

When you visit our Websites or participate in spiderbees.com events, spiderbees.com  may collect information, which may include Personal Data, from Individuals as set forth below (collectively referred to as “Collected Data”). For the purposes of General Data Protection Regulation (GDPR), spiderbees.com shall be the controller for the Collected Data – this means that spiderbees.com decides what Collected Data is processed and why.

When you subscribe and sign-up to any of our Service(s), we may collect your (i) contact information such as name, e-mail address, mailing address, IP address, geographic location, or phone number of the Account admin; (ii) billing information, such as credit card number and billing address; (iii) name and e-mail address when Account admin/Agent(s) provide feedback from within the Service(s); and (iv) unique identifiers, such as username, account number or password.

Subject to this Notice and the Terms, we will use such data, including without limitation, to (i) provide you the Service(s); (ii) send you communication from the Service(s); (iii) assess needs of your business to determine or suggest suitable Service(s); (iv) send you requested information about the Service(s); (v) respond to customer service requests, questions and concerns; (vi) administer your Account; (vii) send you promotional and marketing communications (where you have requested us to do so); and (viii) facilitate your transactions with other users when you use our Service(s).

We and our third party advertising partners use cookies and similar technologies in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Most web browsers support cookies and users can control the use of cookies at the individual browser level. Please note that if you choose to disable cookies, it may limit your use of certain features or functions on our Websites and services.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our Website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other data we collect about you. We do this mainly to improve services We offer you, to improve marketing, analytics, and/or Website performance and functionality.

We may use your e-mail address, collected as part of Collected Data, to send our newsletters and/or marketing communications about our products and services. Where you have so requested, we will also send you marketing communications about our third party partners. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the e-mails you receive or by contacting us at [email protected].

When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by spiderbees.com to provide general statistics regarding use of the Website. For these purposes, we link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media Website.

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.

We will never sell your Personal Information to any third party.

We may use your email address, collected as part of Collected Data, to send our newsletters and/or marketing communications about our products and services. Where you have so requested, we will also send you marketing communications about our third party partners. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive or by contacting us at [email protected].

If you are a visitor located in the European Economic Area ("EEA''), spiderbees.com is the data controller of your personal information. spiderbees.com Data Protection Officer can be contacted at [email protected].

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

When you visit our Websites or participate in spiderbees.com events, spiderbees.com may collect information, which may include Personal Data, from Individuals as set forth below (collectively referred to as “Collected Data ''). For the purposes of General Data Protection Regulation (GDPR), spiderbees.com shall be the controller for the Collected Data – this means that spiderbees.com decides what Collected Data is processed and why.

When you use the mobile application and allow the call logs feature, we automatically show your call history in your account on the web browser in order to follow up the numbers of customers.

When you use the mobile application and want to create check-ins you should allow location permission to find your coordinates.

We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.